The Monitoring Association

The Monitoring Association (TMA) recently announced the appointment of Jessica Franklin to the organization’s newly created position of Chief of Staff. An accomplished association professional with nearly 20 years of experience, Franklin’s talents span event planning, operations, and customer service. Today is Franklin’s first day at TMA. “I am honored to step into this pivotal […]

The Monitoring Association (TMA) welcomed over 150 monitoring and security professionals to Addison, TX, Nov. 11-14th, for its 2025 OPSTech.

Web-based alarm delivery solution provides faster, digital access to critical information—without requiring CAD integration

The Hennepin County Sheriff’s Office (HCSO) announced today that it has launched ASAP (Automated Secure Alarm Protocol) Service, a digital alarm service that automates the exchange of alarm information between alarm-monitoring companies and emergency communications centers (ECCs). The service marks a significant milestone in HCSO’s ongoing efforts to enhance public safety operations and support its emergency communications staff.

Doll brings proven leadership and a vision for growth to drive the organization’s next chapter of innovation and success.

The lower 900 MHz band (902-928 MHz) is used by millions of Part 15 low-power, radio frequency (security and life safety devices such as consumer electronics and appliances, wireless alarm systems, smart home equipment, electronic access control devices and others essential for protecting homes, small businesses and critical infrastructure. A proposal before the Federal Communications

The Monitoring Association (TMA) announced today that the City of Riverside, California’s Emergency Communications Center (ECC) has saved an estimated 24,462 minutes—over 33 hours a month—in 2024 alone by using TMA’s ASAP Service to process alarm and sensor notifications. The estimate is based on an average savings of two minutes per call for 12,231 alarm notifications processed via ASAP Service in 2024,

The Board of Directors of The Monitoring Association (TMA) announces the appointment of Erika Shugart, PhD, to serve as the organization’s Interim CEO.

The Board of Directors of The Monitoring Association (TMA) announces the retirement of its Chief Executive Officer (CEO), Celia T. Besore, MBA, FASAE, CAE. Besore has served in successive positions during her tenure with the organization, which spans over 19 years of service. Her final day at TMA is Friday, July 18th.