ASAP Service Reduces Call Handling Time by 33+ Hours a Month at Riverside, California 911 Center
The Monitoring Association (TMA) announced today that the City of Riverside, California’s Emergency Communications Center (ECC) has saved an estimated 24,462 minutes—over 33 hours a month—in 2024 alone by using TMA’s ASAP Service to process alarm and sensor notifications. The estimate is based on an average savings of two minutes per call for 12,231 alarm notifications processed via ASAP Service in 2024, […]









