Sonitrol Security – Kimberlite, an employee-owned company, has been named the 2025 Monitoring Center of the Year – SMB by The Monitoring Association (TMA) Excellence Awards, a distinction that underscores the company’s relentless pursuit of excellence, innovation, and public safety.
This coveted award, presented at the TMA Excellence Awards, recognizes not only Sonitrol Security – Kimberlite’s industry-leading technology and operational standards, but also its unwavering commitment to its customers, team, and the communities it serves.
Setting the Standard for Security and Service
For over half a century, Sonitrol Security – Kimberlite has redefined what it means to protect people and property. As an early adopter of advanced standards like AVS-01, the company has consistently set the pace for the security industry—delivering smarter, faster, and more reliable protection.
- Unmatched Apprehension Record: For the past 13 years, Sonitrol Security – Kimberlite’s verified audio and video monitoring has led to the apprehension of over 1,000 suspected criminals annually demonstrating real, measurable impact in crime prevention.
- Lowest False Alarm Rates: Through rigorous innovation and ongoing investment in verification technology, Sonitrol Security – Kimberlite boasts one of the lowest false alarm rates in the industry, saving valuable time for first responders and ensuring customer trust.
- Pioneering Technology Adoption: As an early adopter of AVS-01 and other industry standards, Sonitrol Security – Kimberlite continues to raise the bar for what customers expect from their security partner.
A Team Driven by Purpose and Pride
Behind every statistic is a team united by passion, professionalism, and a shared mission to make communities safer. The pride and camaraderie within Sonitrol Security – Kimberlite’s Central Station are palpable, as described by Sarah Murphy, Director of Central Station Monitoring Services:
“This award is especially meaningful to the entire team. For over 18 years, I’ve watched our Central Station adapt to rapid change and overcome unexpected challenges—always with a focus on exceptional service and record-breaking apprehensions. To see our team recognized at this level is incredibly special. When the announcement came, the cheers from Central Station echoed through the walls—a sound I’ll never forget. This recognition is a testament to their dedication and the pride they take in protecting our communities every single day. They are truly the heart of Sonitrol Security – Kimberlite, and I can’t wait to see what they accomplish next.”
Joey Rao-Russell, President and CEO, reflects on the company’s enduring legacy:
“We are humbled and honored by this recognition. Sonitrol Security – Kimberlite began over 50 years ago with a simple mission: deliver world-class service and create safer communities. That mission has never wavered. Our team lives and breathes verification, and while technology has evolved, our commitment to partnership with law enforcement and peace of mind for our customers remains steadfast. Thank you, TMA, for honoring our unique Sonitrol Security – Kimberlite team.”
Transforming Security, One Community at a Time
Sonitrol Security – Kimberlite’s win at the TMA Excellence Awards is more than an industry accolade—it is a celebration of a company that has transformed the security landscape, setting new benchmarks for performance, reliability, and community partnership.
